Hi,
it’s been a hard 2 weeks period trying to fix the problems with Avast but I think I’ll switch to another software now.
Talking about the last 2 releases on Windows XP SP3.
First of all, the UI doesn’t start in any way. Then, every 2-3 boots, I get a blue screen of death that I fixed only rebooting in safe mode and uninstalling Avast.
Of course everytime I uninstalled it with the Avast clear tool and installed with the latest offline installer but, nothing, I lost 2 weeks fighting with the software.
I also saw other people lately having problems with XP but then every user replies saying “upgrade to windows 10”, “xp is too old” and that is not the solution to the problem!
If anyone of you is having the same exact problems please share your situation and hopefully we try to do something before switching to another piece of software…
Ah, and by the way I’m talking about Windows XP PROFESSIONAL 32 BIT SP3 to be more precise.
Because I’ve just read a post where someone said that solved the problem installing the Professional edition over the Home Edition but for me it still doesn’t work with the pro version.
Yes, they do run but the UI still doesn’t load and sometimes I get a looping blue screen of death while booting (that I solve only uninstalling Avast with the tool via safe mode)
Ok, but I was thinking…why not analyzing the differences between the last version of Avast and the latest version that worked correctly in Windows XP (two releases ago)?
If you can’t identify what’s the problem with XP, for sure you know what changed in Avast lately…or it is too simplistic? I hope this makes sense.
What that doesn’t do is explain why it works on some XP SP3 system, such as mine, the same XP Pro SP3 OS as yours. There must be hundreds if not thousands of different system configurations that avast is running on XP SP3 systems. As you though this might be too simplistic, a simple code search is unlikely to identify why there is a problem on some and not all XP SP3 systems.
You could help by running the Avast Support Tool as in the FAQ in Reply #1, that however, might be somewhat difficult if you have removed avast and or it gave a BSOD every time. That said the BSOD should have created dump files, both mini and full dump files, hese might help as that is something that the support tool would be looking for.
Ah ok, I tought that someone here works for Avast, my bad.
It would be easy coming back to the last working release…but we’ll see how it goes with the next one…fingers crossed or it will definitely be time to switch to another software (not to another OS, I still need XP for some old software running great on it).
Because I have old audio plugins that don’t work on newer systems than Xp (even in compability mode). But this is not a solution: I don’t change the OS because the Antivirus doesn’t work anymore. I simply change the antivirus and I’m ok. (And being in a company I still have XP updates until 2019)