There is no rush to delete anything from the chest, a protected area where it can do no harm. Anything that you send to the chest you should leave there for a few weeks. If after that time you have suffered no adverse effects from moving these to the chest, scan them again (inside the chest) and if they are still detected as viruses, delete them.
I have read this answer when I searched but what I didn’t understand is if the delete function was the removal process. I guess what is confusing me is during the scan you get the grey ALERT box stating “DONT PANIC etc” and given I believe 3 options and recommends the Vurus Chest. I now know now from your advice is that waiting to delete is to see if there are any adverse effects before deleting them but what kind of adverse effects can there be from removing a virus…thats the part that confusing…at least to me.
A false positive detection could let you delete a file that is, indeed, clean and it could be necessary for the correct system working. So, giving a time, sending to Chest, is safer
Thank you Tech for clearing that up for me. I have had those entries for over two weeks with no problems so I will delete them. One last question…after deleting them I will run another thorough scan…they should not show up again right?
Where? Into Chest they won’t be shown because you’ve deleted them. Into your computer, they won’t be detected IF it’s clean and the virus did not replicate itself. Try
Yeah I meant in the computer because I thought deleting them from the chest is removing/cleaning them from my computer. I’m scaning now and will reply back…thanks again for the quick reply.
No. Look, when you send the file (infected) to Chest, your computer will be clean.
Files into Chest are save (can’t harm your computer). Deleting them from Chest are similar to emptying Recycle bin.
I guess I’m confused with the terminology (clean vs safe). I understand when a virus is detected and moved to the chest my computer is safe from the virus but after waiting 14 days one is suppose to delete them and reboot, scan again to make sure they are in fact really gone which is what I did…then its clean. The scan detected none this time so I thought I did it right. Did I screw up again?
You should rescan as soon as possible and not wait 14 days for it.
No, you did right. You send to Chest is the first time, avast let you clean. You could have rescanned just to be sure you were clean. After 14 days, to avoid a false detection deleted file, you can clean (empty, delete) you Chest.
Ah, now I’m clear. I finally got it thru my thick head! http://www.angelfire.com/folk/memorial/ok.gif
Now the chest catagories are empty except the system file which has 4 dlls in it (scanned no virus). Should I restore them now that my computer is clean or something else?
No they are back-up copies of important system files in case the originals become infected. Besides that windows would stop you trying to replace the originals which would be running. The back-ups are for the use of avast (not user) should it find the originals infected.
