okay thank you so far guys.

I did update all his antimalware and antivirus programs before running the scans, and still nothing.
I was not able to get onto secunia because: a) when he opens internet explorer, the User Account Control keeps asking to let Java update 24 have permission to run, and he says it has never done that before so I thought that may be a symptom and told him to disconect (his firefox doesn’t do this but… b)he got frustrated and completely uninstalled java from his computer.

here is the gmer log of his C://