1. Not technically. It would’ve been classified as Malware or a Java Exploit… Viruses are self replicating, without your interaction.

  2. We used specialized tools and directed them to remove the malicious files on your system, along with the IFEO Blacklist.

  3. We are paid by your thankfulness. We mostly volunteer, but, some of the Experts here, have Paypal accounts if you wish to donate. Some choose not to accept them at all, but rather direct them towards who trained them, or the website that provides the stomping grounds. (Lingo for the online University).

And thank you. We aim to please.

FYI: You can find most of the Experts like Essex all over the interwebs. We aren’t limited to strictly Avast!.

A few of the experts were trained at G2G, where Essex Teaches: http://www.geekstogo.com/forum/.

A very useful site, for practically everything computer related.