Hi, I allowed my brother to use my laptop and when it was returned I found these threats after scanning, Any Help would be appreciated Thank you. I have attached the logs below.
your Malwarebytes was not updated when you did the scan…
next time, click update button before scan. mbam can have more then 10 updates a day
recomended tool if you use removable drives MCShield USB protector www.mcshield.net
Lets clear the rest of the rubbish now
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
O2:64bit: - BHO: (ssurfNkeep) - {1ED527E8-DEE7-786F-C89D-3DA150F84D53} - C:\Program Files (x86)\ssurfNkeep\RqvsaSF.x64.dll ()
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
[2013/12/15 21:04:47 | 000,000,000 | ---D | C] -- C:\ProgramData\ssurfNkeep
[2013/12/15 21:04:44 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ssurfNkeep
[2013/12/15 21:04:37 | 000,000,000 | ---D | C] -- C:\ProgramData\ab56cb6a186a450
[2013/12/15 21:04:06 | 000,000,000 | ---D | C] -- C:\ProgramData\InstallMate
[2013/09/20 22:27:32 | 000,000,000 | ---D | M] -- C:\Users\Sammy\AppData\Roaming\AVSoftware
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Here is the OTL quickscan log and the Adwcleaner log as requested
How is the computer behaving now ?
The computer is running with no abnormal behavior, everything seems fine
In that case methinks I will send you on your merry way
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run AdwCleaner and press uninstall
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe