JS:MEDFOS-A Help....please

Viruses and worms
21

Do you need Java ?

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

22

I disabled Java from browsers

23

I am not sure if I need it or not
whats next

24

Now empty the Java cache

Clear Cache/Temp Files
Download TFC by OldTimer to your desktop

[*] Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
[*]It will close all programs when run, so make sure you have saved all your work before you begin.
[*]Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
[*]Once it’s finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Then let me know if it has gone

25

Done.
you say “let me know if it is gone”

what is gone?

26

Run a scan with Avast and see if the detection is no longer happening

27

I ran avast boot scan with no detections
BUT while I was typing this…a message box popped up asking me to allow Java to make changes to my computer???
I went into control panel / programs and features and uninstalled java and java update

whats next

28

If you have deleted Java (good move) then could you let me know of any problems you are experiencing

29

Another go around???

30

Malware reports

31

OTL report

32

Aswmbr report

33

After all that I ran avast boot scan
and came up with
C:\Bentleydownloads\view-08.11.07.440\view.eexceptionlogs-vbs is infected by
VBS:Agent-AVI (TRJ)

Earlier today I tried to open DWF file using Bentley which is basically a CAD file viwer

I took a pic of the screen when the boot scan stopped but file is too large to attach
When I hit delete or move or repair it always came back with ERROR 42111

Let me know what I can do
thank you

34

view.eexceptionlogs-vbs is this a legitimate part of that programme ? as Avast may be running that as a heuristic detection

35

I am not certain.
But I did uninstall the software
since I dont use it that often

is there a way to see if its legitimate?

thanks for your help

36

There is one way, if you still have the file then right click it and select edit copy the entire contents to a text file then attach it. I will then check the programme out

37

the file name View does not give me the option to edit and copy
instead it says install, repair, uninstall, troubleshoot etc etc

38

In that case it is not a proper VBS file, so I would remove it

39

I deleted the C:\Bentleydownloads

I’ll run another scan and let you know
thank you

40

Thank you very much for your help
Should I purchase Malwarebytes since it was so helpful?