system
October 8, 2015, 6:22am
1
Hi Everyone
Everytime I open a Firefox/IE/Chrome AVAST informs me that it has blocked JS:Redirector-BXI from running.
But when I scan the computer using AVAST to remove this infection it says 'No threat found"
Could somebody please help me to get red of this?
Thanks
Asyn
October 8, 2015, 6:24am
2
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
system
October 8, 2015, 7:02am
3
Hi,
Attaching logs as required
Thank you
Asyn
October 8, 2015, 7:10am
4
OK, now you’ve to wait a bit…
Edit: Addition.txt from FRST is missing.
system
October 8, 2015, 7:22am
5
Sorry, I missed that part.
Attaching now.
Norton is still running on your system so you will need to uninstall it and then use the removal tool https://support.norton.com/sp/en/uk/home/current/solutions/v60392881_EndUserProfile_en_us
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
AlternateDataStreams: C:\Users\Kanav New\Desktop\SthExtFloorPlan.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Kanav New\Desktop\SthExtFloorPlan.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt , in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan .
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok .
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
system
October 8, 2015, 2:49pm
7
Hi, Thanks a lot for your reply!
Did everything you said.
Attaching logs.
UPDATE: the warning does not appear anymore , so I am assuming that the problem is now fixed!
However mozilla seems to be lagging a little bit now!
Thanks again you good man
Should not have affected that as all I did was empty your temporary files