Norton is still running on your system so you will need to uninstall it and then use the removal tool https://support.norton.com/sp/en/uk/home/current/solutions/v60392881_EndUserProfile_en_us

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: AlternateDataStreams: C:\Users\Kanav New\Desktop\SthExtFloorPlan.jpeg:3or4kl4x13tuuug3Byamue2s4b AlternateDataStreams: C:\Users\Kanav New\Desktop\SthExtFloorPlan.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.