JS script XE in my firefox

Viruses and worms
1

Trojan sent to quarantine -have avast security suite 7

Got told to post logs?

2

Hi - nothing apparent in the logs. Are you experiencing any problems ?

3

firefox keep not responding and mouse moves on its own

4

Could you try IE and see if you have the same problem

5

still the same mate

6

ran my rootkit check and it said 2 suspicious files?

7

If that is from TDSSKiller then it is just noting that the files are unsigned

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

8
firefox keep not responding and mouse moves on its own
is this a wireless mouse? if so....how is the battery?
9

not a wireless mouse

I notice richvideo is in the log

10

That is running as a part of cyberlink… You will need to uninstall then re-install cyberlink to remove it as it is working as a shared file

Also could you run Firefox in safe mode with all addons disabled

11

do I need to reinstall cyberlink or is it okay?

am running in safemode

12

Yes you will need to uninstall as it has become a shared programme and that needs to be removed cleanly

13

done that mate was I right to delete the leftover registry files?, anything else?

14

Have the alerts now ceased ?

Do you need the cyberlink programme ?

15

If I run tdskiller and click on digital files the cyberlink program has gone but the alert about unsigned file;switchboard is still there? (suspicious object medium risk)
multi.generic

dont need cyberlink no mate

16

The unsigned generic files are of no real import

no more alerts ?

17

no mate the only threat is from the unsigned generic files

18

I would highly recommend that you update to SP3

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:

19

whats SP3 mate?

One thing that has happened is when I reload my windows screen comes up and it freezes for about 10 mins before I can access anything?

20 
Under the Custom Scans/Fixes box at the bottom, paste in the following
Quote

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
     [Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done

I did that and got the blue screen of death mate