Just a general query

hi,

Here is the link for Avast! .edu: http://www.avast.com/education

There is an application form to fill out. Note that this is an Endpoint solution, you can get that at the link provided earlier.

Thanks for the info. Never released that the streaming updates were so tiny! Obviously altogether they add up to much more, but even then, as you say, the updates are still KB and not MB which is good where dial up is concerned. Thanks for the info on auto update after start too.

Just had a look but I don’t think I qualify for that as I don’t work in a school or any other educational facility and I’m based in the UK.

You’re welcome.

Will not being connected to the internet at the system start up affect this i.e will the program continually keep looking for updates without stopping do you know? Or will it give up after so long?

With dial-up in the avastUI, Settings, Updates, Update Parameters, you can set it to I only connect to the internet using a dial up modem. So it should check for the presence of a connection.

hi,

Any advanced user tips given here that will not damage your system is perfectly ok to use. The reason for running sfc /scannow before installing Avast! is to ensure all protected system files are intact and in their original versions before beginning the install of Avast! If your system ever reports a corrupt system file now or in the future, this is one way to repair that issue. Microsoft does recommend this as a step to repair corrupted system files, just so you know.

You are correct, sfc /scannow is a command prompt. You run this by Start>Run>sfc /scannow Enter the command “sfc /scannow” (without the quotes) in the run box and click OK button. If running XP, you will need the installation disc for XP. /scannow will ask you for this cd disc when run. If Vista or newer, /scannow will run automatically.

Note that there is a space between sfc and /scannow, ergo, sfc(space)/scannow. This will take a bit of time to run, so be patient and allow it to complete. sfc /scannow (you can copy/paste this command directly into the run box to avoid any syntax issues.)

Hi! Just tried that scan now thing you suggested but part way through it said I needed an XP SP3 disc, which I don’t have. I only have SP1a! So I just cancelled the process. Hope that’s not caused me any bother. I wouldn’t have thought so. See, I didn’t install this system. My local PC shop did that for me and updated it to SP3.

Is the reason you asked me to do this with regards to the recent tcpip.sys file being deleted on some XP systems. Will that happen to me?! I think I read somewhere that all the XP systems that had been affected had patched versions of this on? I don’t think the file I have is patched looking at its properties. I wouldn’t have thought the guy in the PC shop would’ve tampered with it either.

Just did a system restore to a system checkpoint a little while earlier, just in case it had messed something up.

I sincerely hope that tcpip.sys file (among other system files) aren’t deleted when I install Avast. I really don’t want to lose my internet connection or anything else for that matter. As far as I’m aware, my system is clean. There’s nothing untoward happening in the task manager or anywhere else…

Has the tcpip.sys thing been sorted out does anyone know? I’m going to try moving to Avast tomorrow evening and I really don’t want to install Avast and then it ends up deleting important system files without me knowing and trying to stop it :-\ When something’s detected, do you get given options as to what to do with the file by default?

hi,

At least we still have time to avert any potential problems here.

Sorry you had problems running sfc /scannow on the XP system. Suggest going back to your service shop and getting an updated XP Pro or XP home (whichever applies) disc from them (mine was free) that includes SP3 already slipstreamed into the new disc. sfc /scannow should now work when the service pack on the disc matches what is installed on the system. If not free, then it would be a nominal cost for you.

You can ask your tech if he modified this tcpip.sys file while it was in the shop.

As for tcpip.sys deletion errors, default settings with Avast! should not automatically delete this file. At worst, if the file has been modified by your service tech, it should only quarantine it. If it does quarantine it, you can then restore it from the virus chest.

Here are some possible solutions posted in the following links at the Avast! forums:

http://forum.avast.com/index.php?topic=110804.0 Read the entire thread but pay particular attention to reply # 3. Clicking that link provided within that post will lead you here: http://forum.avast.com/index.php?topic=110781.0

Reply # 14 will link to another site by an Avast! reseller for the final fix, should you need it. File name is Fix avast! XP NETWORK http://www.avastantivirus.ro/suport-tehnic Even tho this is in a foreign language, this fix will work for you; it is produced as a .zip file and can be downloaded and transferred to/run on the XP system if need be.

Suggest not changing any of the default settings within Avast! except for the opt-in setting to install Google Chrome. If you run the installation program as is, Avast! will install Chrome for you. You must opt-out of Chrome install when the opportunity presents itself twice; first time is at the very beginning of the install process, and the second time is after the system is rebooted. Just untick the two boxes to opt-out of Google Chrome install twice if you do not want it. If you want Google Chrome, there is nothing to modify here.

Reason for mentioning the above is not to complicate matters here. Just want the install process to go smoothly and exactly as you expect it to.

Thanks for all that mchain :slight_smile: I got this PC way back in July 2011, so I doubt the guy in the shop would even remember what he done with it! I won’t have time to get into the shop to get another newer CD either, so I’ll just have to chance it tomorrow night I reckon and hope for the best :-\ I honestly don’t think it has been patched or that any other files on my system are screwed up in some way or other, else surely I’d have noticed by now or had some sorta warning? I did look at the properties of the tcpip file and it said it was from the Microsoft Corporation and it had a date from 2008 sometime connected with it, which would tie in with the release of SP3. I’ll post back with the exact detail in the morning.

So, when a detection is made, do you get a pop up asking you what to do with the file? From reading other topics on here, I see some people say they got a pop up with regards to deleting it, but then they chose ignore and to never ask again. Just clarifying as I saw a screenshot in another topic with file system shield settings and there were some options there: 1 move to chest, 2 delete and 3 was no action I think. Can those kinda things be altered, particularly the delete option?

Best option is to enter the “Real-Time Shield” section in Avast! GUI first and then go to File System Shield>Expert Settings tab. You then will see the picture displayed below. Modify your settings as shown: Ask option will let you decide what you want to do. Repair does not work if the infectious agent is a worm or Trojan. Repair will/should work if a file is infected by a virus agent only.

Default action by Avast! is set thusly: Automatically quarantine infected agent; if it fails, then it will Ask; if that fails, then it will do nothing.

Best to modify this setting before you connect to the Internet for the first time after a successful install of Avast!

Any problems, major or minor, please come back to this thread for the help you require.

So I can alter the shield settings before I’ve registered?

Here’s the properties of my tcpip.sys file that I searched for: file version 5.1.2600.5625 (xpsp_sp3_gdr.080620-12-49) Copyrighted to Microsoft Corporation. The date it was modified was 20th June 2008, so presumably, if the guy in my local PC shop had modified it somehow, it would show a date in July 2011 I would’ve thought?

I’ve also now had some automatic updates for my system now pop up for me to download. Can I still continue with removing my current AV and installing Avast later and just wait to download these later?

Is anyone able to confirm whether or not that file is the original Windows file please? I’m guessing not, but this is of a great concern to me. I know I ain’t even changed anything yet, but I am a bit of a worrier as you might have guessed! It would be nice to know if this tcpip.sys file FP was actually fixed…

We can’t confirm if it is an original file from your information or not. Whilst it appears to be an original (but the date differs from mine, but that isn’t unusual) you need to calculate the MD5 hash # to confirm if anything has been changed in the file.

Mine on XP Pro SP3:
MD5 hash = 9aefa14bd6b182d61e3119fa5f436d3d
Also see image for other properties.

Oh damn :frowning:

When would this fix need to be run if I needed it? Only if the tcpip.sys was deleted?

Yes.