Just because it is free doesn't mean you should annoy customers

system · 2015-08-16T08:43:51.000Z

No, I don’t want mobile security, already had it.
No, I don’t want you to analyze my browser plugins, when you avast plugin is unwantedware so don’t install it.
No, I don’t want you to free disk space.
No, I don’t want to buy your grime fighter.
No, I don’t want to upgrade to premium version, why should I pay yearly?
No, don’t scan my computer for outdated software.
No, I don’t need your VPN, already have one. nagging me won’t make a good difference.

Avast is now gradually became more and more like an adware and bloatware. the popups increased rapidly, the bloat increased, yes we know “it is free, asswipe” but with this attitude and with competition we can just move on to another AV. I turned off several of the tools like software updater and browser cleaner. but somehow after upgrading avast, software updater activated itself even though it is still off from setting. I thought maybe that’s the first time. then after a restart, same thing, browser cleaner analyzing my plugins.

I’m not seeking a how to, I just want to give a feedback, you need to reconsider the direction you’ve taken in the past year. nagging users and showing popups won’t make people buy your product. turning anti-virus into an adware would do the opposite turn people away. I don’t mind paying one time fee (maybe) to turn off all this junk and get a lightweight anti-virus. maybe you could offer such a version for a fee. the points sound like a good way to get us to try the premium, the other ads are just annoying and make no difference. acting like a virus is not going to help.

Meanwhile I’ll be looking for alternative. a software that’s lightweight. maybe i’ll be back to AVG which I switched from long ago for being heavy at the time.

system · 2015-08-16T13:43:16.000Z

Try Panda Free or Bitdefender Free.

schmidthouse · 2015-08-16T18:04:49.000Z

There are many that share your opinion as can be seen in the numerous post on the forum.

system · 2015-08-16T19:50:32.000Z

Same here to much nagg. Up to the point where I start to use game mod, avast definitely should rethink this type of approach, because right now indeed start to become very annoying >:(

DavidR · 2015-08-16T20:17:45.000Z

RealNature post:4:

Same here to much nagg. Up to the point where I start to use game mod, avast definitely should rethink this type of approach, because right now indeed start to become very annoying >:(

Problem being in silent/gaming mode there doesn’t appear to be ‘any’ alerts as was previously thought and mentioned by someone from avast.

Another topic mentioned that there were no alerts in silent mode and was contrary to what I believed was the action in silent mode. The user didn’t get an alert, so I tested this using the eicar.com test file and there was no alert when I copied from an excluded folder into one not excluded. I went a step further and executed the eicar.com file and notepad opened, then quickly closed. Looking in the avast chest, I found the eicar.com file.

This is not good, avast was meant to alert in silent mode, only interactive or other popups are meant to be suppressed.

system · 2015-08-17T09:05:13.000Z

@Enoughisenough Look at the pictures - https://forum.avast.com/index.php?topic=175149.0
@MrRAlan I’ve tried Panda and Avast is better, trust me. Bitdefender Free has old software engine (confirmed by staff from live chat).
@DavidR Still waiting for support.

I can try using any other antivirus, but I’m always back on Avast. I don’t know why.

DavidR · 2015-08-17T14:00:26.000Z

Marko_xD post:6:

[b]@DavidR[/b] Still waiting for support. :D
I can try using any other antivirus, but I’m always back on Avast. I don’t know why.

Yes the support ticket can take 5-10 working days, depending on the priority assigned, Vs what other tickets are in the system.

No action on the report I made, which I though would actually be quicker, fingers crossed.

system · 2015-08-17T16:49:00.000Z

I moved away from Avast because of this. Avast is worse than having a virus!

system · 2015-08-17T17:58:25.000Z

I had been using free version of avast for many months now. I have not got a single ad till date. Nothing, no popups or messages whatsoever. I am just enjoying it just like the premium version. Windows firewall does the trick. If you have different firewall program, you can just do well taming avast with it.

And since it is free version and avast chose to offer you with features, it also offers you to opt out of those during installation. Spend few minutes configuring the avast during and after installation. It helps in the long run.

system · 2015-08-17T18:43:32.000Z

During my first year of using Avast free, the advertising popups were pretty much gone during the last 6 months. When I re-registered last month, the popups came back with a vengeance. There were daily ads for the first couple of weeks, now a month and half later, ads are down to one every three days or so. Will see if the trend continues, and ads lessen even more.

system · 2015-08-17T19:36:55.000Z

Enoughisenough post:1:

No, I don’t want mobile security, already had it.
No, I don’t want you to analyze my browser plugins, when you avast plugin is unwantedware so don’t install it.
No, I don’t want you to free disk space.
No, I don’t want to buy your grime fighter.
No, I don’t want to upgrade to premium version, why should I pay yearly?
No, don’t scan my computer for outdated software.
No, I don’t need your VPN, already have one. nagging me won’t make a good difference.

Avast is now gradually became more and more like an adware and bloatware. the popups increased rapidly, the bloat increased, yes we know “it is free, asswipe” but with this attitude and with competition we can just move on to another AV. I turned off several of the tools like software updater and browser cleaner. but somehow after upgrading avast, software updater activated itself even though it is still off from setting. I thought maybe that’s the first time. then after a restart, same thing, browser cleaner analyzing my plugins.

I’m not seeking a how to, I just want to give a feedback, you need to reconsider the direction you’ve taken in the past year. nagging users and showing popups won’t make people buy your product. turning anti-virus into an adware would do the opposite turn people away. I don’t mind paying one time fee (maybe) to turn off all this junk and get a lightweight anti-virus. maybe you could offer such a version for a fee. the points sound like a good way to get us to try the premium, the other ads are just annoying and make no difference. acting like a virus is not going to help.

Meanwhile I’ll be looking for alternative. a software that’s lightweight. maybe i’ll be back to AVG which I switched from long ago for being heavy at the time.

What bothers me is that the new version does not allow us to disable the store tab. I have a PAID F***ing subscription. I don’t want to see the damn store tab.

I swear. Once my subscription expires, I don’t see myself renewing it. Between the resource hog to this… it is insane.

DavidR · 2015-08-17T20:21:25.000Z

indest post:11:

What bothers me is that the new version does not allow us to disable the store tab. I have a PAID F***ing subscription. I don't want to see the damn store tab.
I swear. Once my subscription expires, I don’t see myself renewing it. Between the resource hog to this… it is insane.

Some time ago there used to be an option not to be shown the Store even in the free version and I took advantage of that, but since avast 2015 that seemed to disappear.

But the fact the Store tab is there, I don’t live in the UI and I just ignore it.

system · 2015-08-17T20:42:51.000Z

Amen,Brother!!

The popups are a PIA, and moving to another AV is on the to-do list.

And th CAPTCHA if frigging unreadable.
The person reading them is unclear too.

Just moved up in priority.

DavidR · 2015-08-17T21:39:25.000Z

One good point you have reached the anti-spambot limit of the first 3 posts having captcha.

RompinRaider · 2015-08-18T12:55:13.000Z

Matrix_Leader post:8:

I moved away from Avast because of this. Avast is worse than having a virus!

So why are you hanging around stirring the pot?

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