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My thanks to Asyn for his November 01, 2013 post. I will try this the next time this happens. Rebooting also solves the problem.
Avasts’ level one response team is horrible. If the problem is off script they want to charge you $159 to get a supposedly competent staffer. Not going to happen. This “Expired” problem is a continuing one, happening every week or so. They clearly have an issue that they choke on but the level one folks don’t have a clue (I have 50+ years in OS and app development). If they find any vestige of anything remotely resembling a current or prior antivirus they expire the software. When you display the Subscription screen it says it expires next year but “days to expiration” is 0. Stupid, stupid, stupid. They should flag the condition (if any) but continue to execute.
We will never renew this subscription again. I’ve had it with this company and its continuing begathons for additional extra – and for fee – features.