Just lost my phone ..

I just lost my phone Xperia neo V…i have anti theft installed in the phone …i have send sms commands also but no response yet.its been 24hrs now …

please any one ??

Hello,

have you considered that the phone was just turned off by the thief - and therefore can’t respond?
what command exactly did you send?

I’ll be glad to assist you.

you can also consult our manual available at:
http://files.avast.com/files/documentation/mobile-security-user-guide-en.pdf
it will help you understand the basics of the software.
give it a try - it’s short and easy to understand.

99% of all questions asked are also already answered in the FAQ
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1034&nav=0&group=eng

Thanks warner for the response.

I had send the locate command …which I received NOW …
I blocked the sim card and got a new one today …I didn’t receive any sim change information …

I have the imei number with me . Is anything possible with that ?

The best thing you can do is to try to get the phone number of the new sim card inserted and maybe try to track the phone.