Just purchased a 2 year SecureLine license but cannot add the license file.

Hello there.
I am facing some difficulties when trying to add the new SecureLine license to my existing Internet secuirty. After completing my purchase, I downloaded the license file and tried to follow the instruction given in the email. But for some reason, upon adding a license file, the avast gives me the message that the license file could not be added.
Any suggestion would be highly appreciated.
Cheers :slight_smile:

What happens if you download the license through your account and then double click on the file ?