keep getting pop up notices to renew

system · 2017-09-17T17:25:16.000Z

I have automatic payment set up on my account. Yet, every year, I keep getting pop up notices to renew my subscription. Very annoying, can they be turned off?

bob3160 · 2017-09-27T13:06:27.000Z

starscr292 post:1:

I have automatic payment set up on my account. Yet, every year, I keep getting pop up notices to renew my subscription. Very annoying, can they be turned off?

Reported to Avast Developers.

Eddy · 2017-09-27T14:35:37.000Z

Aren’t they the reminders for the upcoming auto renewal?

bob3160 · 2017-09-27T14:37:35.000Z

Eddy post:3:

Aren’t they the reminders for the upcoming auto renewal?

They probably are but, if the customer is signed up for auto renewal, why should they be pestered with notifications ???
Time for Avast to get smarter.

MartinZ · 2017-09-29T16:11:39.000Z

that’s definitely not a standard beahvior. we do not message users with autorenewal,only when the autorenewal fails and program is expired. Please PM me if you would like us to investigate the issue further.

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