When trying to get help from avast support 5 a message came up with another privacy program I have saying avast was trying to load a key hook onto my computer I denied access.
Why would avast need to hook to my keyboard it makes not sense to me?
Even if there is a decent reason I don’t like it.
Hi sandy55
I see that you now have more than 20 posts which will permit you to update your profile to include signature information.
Go to PROFILE then Modify Profile then Forum Profile Information then Signature: and put information about your system just like my signature about your system just like my signature so that the helpers can offer pertinent advice.
What is the privacy program?
Ok I will work on the profile.
Are you asking me to be more specific in my question or are you asking why I don’t want a keyboard hook?
Fact is I am not that up on computers but the information that flashed on my screen about a key board hook did not sound good why would anyone like to have their computer taken over by another person it sounds bad. NO?
I don’t want anybody to have my banking information ect I am not sure I understand the question.
As I do not know the operating system nor Service Pack level you are using it is hard to offer advice but keyboard hooks do not look good:
http://www.google.ca/#hl=en&source=hp&q=keyboard+hook+example&aq=8sx&aqi=g-sx10&aql=&oq=key+board+hook&gs_rfai=&fp=1&cad=b
Avast doesn’t need or use “keyhooks”, something else must be on your computer, or the “privacy program” that you’re using is just plain wrong, or is the problem itself.
Sandy,
Can you give us the link you used to reach the avast!5 help site you used ?
If on that help site you gave someone permission to access your computer to help fix a problem on your system,
then the message about a key hook is to be expected. If that type of help wasn’t expected or asked for, then
you’re right to have rejected the request.
avast! certainly does not monitor what is being typed (using the ordinary user-mode hooks would not be very clever for a keylogger - if anybody wanted to silently see your keystrokes, there are better hidden methods to do that).
If avast! is installing hooks (and since you don’t say what OS and what version of avast! - Free / Pro / IS you use, it’s hard to say), it may be e.g. to find out if you are typing something - i.e. to decide whether the computer is idle or not.
I cannot change my profile grrr
when I hit change profile it sends me back to the top of the page
I am using windows xp googe chrome do not know what service pack where do I find that? What else do you need to know.
I can try to find the link that took me to the key hook message and it was snoop something that sent the warning of the key hook.
avast 5.0.677
what else?
Free / Pro / AIS?
Wow that shows how to put a hook onto a computer hmm if one knew where to type those things and had a mind to do it. I never knew naive I guess.
AIS
I did a search on my computer on snoop and found the snoop free privacy shield this is the program that found the issue.
I will not attempt to find the link I used that brought me to this issue. If I find it I will send it.
Don’t see any obvious hooks anywhere (so it also could be a false alarm from the other tool)… but it also could be e.g. the Sandbox - which certainly needs a lot of hooking through the system.
In any case, as I said, avast! is certainly not monitoring any of your sensitive data. Installing a hook is just a programming technique that may be used for various stuff - it doesn’t imply anything bad per se.
ok thanks guess I will have to learn what a sandbox is :)I am coming to learn there is no such thing as a simple computer. I have looked in my history and am not sure which link took me to that message at this point. If I find it again I will send it.
thanks Sandy