Keyboard disabled when using Chrome in Sandbox

system · 2015-06-20T14:02:11.000Z

This is the darnedest problem.

Dell Inspiron 64 bit
Windows 8.1

When I launch Chrome OUTSIDE the sandbox, everything works fine. However, when I run Chrome from WITHIN the Avast sandbox, my keyboard won’t work. Any ideas?

Eddy · 2015-06-20T14:58:15.000Z

What exact version of avast ?
Any other security (related) software installed ? (or did you)

Rednose · 2015-06-20T16:16:04.000Z

Hi AvastNoob2

Do you have the same problem with other browsers/programs ?
Have you tried to delete the contents of the Sandbox : Avast - Settings - Tools - Sandbox - Customise - Webbrowsers - Delete contents ( and maybe a reboot ).
Have you added something yourself to Privacy and set it to block ?

Greetz, Red.

system · 2015-06-20T17:23:23.000Z

I have version 2015.10.2.2218. Set to Automatically update.
Deleting and rebooting did the trick. Thank you. Any idea WHY? Might it be a good idea to have the Sandbox regularly empty it’s contents?

Rednose · 2015-06-20T18:22:30.000Z

Why …

First of all, all content stays in the Sandbox untill you delete it.
So the Sandbox will occupy more and more disk space in time.
I don’t know if there is a size limit, except of course the maximum free disk space available.

What could have happened is that, after an update of Chrome, new files were coppied into the Sandbox and old files not longer needed were not deleted.
And that caused some kind of conflict. But it is only speculation.

I would regularly delete the Sandbox contents.
And as you maybe have seen, you can scedule that if you want.
Personally I manually delete the Sandbox contents every week before I make a system image.
But sometimes I do it even twice a week.

About the reboot : When the Sandbox is still in use ( for example by a system file ) you can’t delete the contents. A reboot solves that.

Greetz, Red.

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