igor0
13
Honestly, I don’t know. Quite a big number of similar reports appeared recently. While I also think it’s not a serious problem (the computer is shutting down already so there’s no security risk in “avast! stopped working” and it also doesn’t have any consequences for the next boot), it is certainly annoying.
However, we still haven’t been able to reproduce the problem on our machines - the message never appears here. :-\
ashServ.exe occasionally creates a “crash dump” in the \Data\Log - as unpXXXXXX files (X = some numbers). We have checked some of those files (btw, if you have any, you can certainly send them to us), but it didn’t really help much - the problem is “somewhere near RPC”, but that’s all we can say right now, the log doesn’t say much more, unfortunatelly.
I’m not sure if DrWatson may get any more information, but you can certainly try.
Thanks!