Can anyone help?
Avast doesnt seem to run now!
Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD’s:
Im sorry…can you please explain more in depth? What instructions are you referring to? And what should I burn from another computer?
Thanks so much!
The instructions are on the links I’ve posted. Each cleaning CD has its own instructions.
You need to download and burn the CD image available in that links and burn a CD to run and clean your computer.
I’m saying so because you’ve said that avast is not working. I’m supposing your avast installation get corrupt, so avast won’t help you right now. But you can try to schedule a boot time scanning with avast: http://www.digitalred.com/avast-boot-time.php
When I first got the virus, Avast started automatically and scanned the computer.
It asked me do i want to delete the infected files and I said yes.
i deleted 2 files.
Now when I start avast, it starts but is stopped by the virus and replaced with a fake antivirus program.
Will what you suggest still help?
thx
Hello mrjordan,
two things you can do:
- get malwarebytes anitmalware- update and run full system scan. post log here.(if your rogue application doesn allow to install then you need to follow the second option)
- get the rescue cd, burn them and clean your computer.
It’s blocking majorgeeks.com!
you can get it from here http://www.filehippo.com/download_malwarebytes_anti_malware/download/3720d21e01ad88e7c00f8ac89448197d/
i was able to run avira and it found TR/Dldr.FraudLo.sxm Trojan
should i
move to quarantine
delete
rename
deny access
ignore
It is the rogue software. disable system restore and delete the virus.
Now avast is telling me that it found HTML (Frame-IE (Tri)
I moved it to chest
It seems that avira and AVAST ARE RUNNING AT THE SAME TIME NOW.
Now Avira is finding TR/Crypt.PEPM.Gen
what do i do?
Do not run two antiviruses at the same time uninstall anyone of them.
how do i do that?
use the manual help
xp:
http://support.microsoft.com/kb/310405
vista:
http://windowshelp.microsoft.com/Windows/en-IN/help/f0688925-5abe-4caf-b49a-018f8cfcaf4d1033.mspx
then how do i delete the virus? there seems to be many of them.
first of all use one antivirus at a time(uninstall other). then get the malware bytes antimalware from here :
install and perform full system scan. post log here
or
get the rescue cd and clean the computer.