Laptop starts in Startup Repair - aswvmm.sys corrupt

Avast Free Antivirus / Premium Security
1

Hello,

I shut down my laptop last night and upon booting up today it went into Startup Repair. The details indicated that aswvmm.sys was corrupt. After running the repair a few more times (18 lol - I restarted my laptop quite a few times trying different things) it indicates that it cannot determine the cause of the problem. Google lead me to this forum and this post http://forum.avast.com/index.php?topic=125654.msg946179#msg946179 with the same issue. I read through the thread and followed essexboy’s instructions an that’s where I’m at now. I’m hoping you guys can help me sort this out.

If it matters, I normally hibernate my laptop. The last successful boot-up was approximately 2 weeks ago.

FRST.txt is quite long so I don’t really know how to go about posting it.

2

Just attach FRST.txt to your post. Addition.txt if available too

3

Thanks. It didn’t create the Addition.txt, not sure why. Attached is the FRST.txt:

4

Addition.txt will only be created by FRST while you’re using it in Normal / Safe Mode

5

Did windows state the file was corrupt or was it the last one to load ?

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press fix

Try to reboot to normal windows

6

Well this is what it said in the details after the Startup Repair finished and failed to fix the issue. I wrote it on paper so some words may be missing:

Boot Critical Fie: d:\windows\system32\drivers\aswvmm.sys corrupt

Repair Action: File Repair
Error Code = 0x2

System Files Integrity Check and Repair:
Error Code 0x490

This was the last item on the list, I don’t know if that means anything. I did as you instructed, but it still boots in Startup repair. As I stated in the first post, it is no longer able to determine what the issue is. Attached is the fixlog.txt that was created.

7

OK this fix will remove Avast so it will need to be re-installed

Delete the current fixlist.txt and download to the USB the attached fixlist.txt
Run FRST as before and press fix

Reboot to normal windows

8

Thank you very much! It worked ;D.

9

My apologies for the misunderstanding there, but we have had a few where an Avast file was the last to successfully load and removal of another programme allowed the boot. Glad all is well though