Last Ditch Effort

Ok i have read the threads, and done everything that has been suggested, but i’m still running into a big brick wall of no connection.

I installed Avast 4.8 and suddenly i had no internet connection.
So a few searches on the forum and i discovered that i needed to clear a few files on the ole firewall:

ashwebsv.exe
ashmaisv.exe
avast.setup

Then some further reading lead me to the transparent proxy configuration of firefox and IE with the settings of LOCALHOST and port 12080.

But, strangely enough, and for some oddly beholden reason that i cannot get my head around. With all these settings, and files cleared. I still have 0 access to the internet with avast installed and running.

Alas, i am stumped. So i come here, to you, to ask for any assistance with whatever steps i may have missed in getting avast to be a functional and working anti-virus on my system.

Lemme know if you need any other info from me.
Cheers.

Which firewall do you use?
Which other antivirus before avast?

I use outpost firewall.

Previous to avast i was using a copy of nod32, but the license ran out. It had been completely removed prior to the install of avast.

Just had an epiphany, don’t know if it makes a difference but i use a wireless connection as well. ???

The wireless connection should have no impact on the ability to connect.

If you terminate the Web Shield can you connect ?
If so it is most likely that it is being blocked. In OP Options, Application tab sorry if that isn’t exactly the same as your version (I’m sticking with OP Pro 4.0.1025.7828 (700) for the time being).

Find the entry for ashWebSv.exe and delete it completely. Start the Web Shield again and connect to the internet OP should ask permission again, allow it.

Terminating the web shield made no difference on my connectivity, which is what has brought me to the forums.
I even went so far as disabling the avast modules one at a time and checked connectivity at each change to see what sort of effect, if any, there would be.

But, just as a what the heck… I will clear all the OP settings for the Avast clearances. then re-install avast and allow for a whole new fresh retry.

i will report back in a bit.

ok, here’s the report. :cry:

did a new install of avast, allowed OP to create new rules for ashwebsv.exe, and ashmaisv.exe. then i edited the rules to make sure that they were allowed all access through the firewall, did the same with avast.setup.

Altho i did notice one weird thing with this last file. In the OP custom rules that were automatically created it was looking for inbound TCP connections on port 83. is this a normal occurrence?

With all that created and setup, i then opened FireFox, went into the connection options and set the http proxy for localhost on port 12080. i must admit that i wasn’t at all surprised when i didn’t have any connectivity again.

As suggested, i shut down the webshield to see if that allowed me to regain any connectivity. Nothing, i even reset the proxy settings back to the default settings in FireFox to be sure that that wasn’t the issue.

The only thing that i can think of is, like i mentioned, i use a wireless connection. Now as commented it shouldn’t cause any issues. But, as a far out and wild maybe are there any known issues with statically assigned IP’s and the internal loopback HTTP proxy that avast uses?

As far as I’m aware avast doesn’t use port 83. Personally I would put ashWebSv.exe and ashMaiSv.exe as Trusted applications.

avast doesn’t know or care that you use a wireless connection, the web shield monitors port 80 only so any port 80 traffic will go through the web shield proxy. So it doesn’t see you have a wireless connection and there are many forum members also using wireless connections.

Do you use a proxy to connect to the internet or any filtering applications (admuncher, etc.) that use a proxy ?
If so what ports do they use ?

i use no proxy at all.

As i mentioned i have a statically assigned IP on a wireless connection.
I’m using OP as a firewall and i use PeerGuardian2 as a blocklist, but it doesn’t interfere with my HTTP connections as i have HTTP allowed in the PG2 settings.

I did set ashmaisv.exe, ashwebsv.exe, and avast.setup as trusted applications all.

While i have Avast installed Pg blocks a couple odd connections that i don’t normally see. would these have anything to do with the non connectivity?

127.0.0.1:1048
127.0.0.1:1053
127.0.0.1:1052
127.0.0.1:1042
all UDP going to 239.255.255.250:1900

Are you able to send and receive email (as that too uses a localhost proxy) ?

I say this as you don’t have the proxy ports that they use either in your list, which I guess would be 127.0.0.1:11025 or 1110 or 11119 or 11143 (smtp, pop3, news and imap redirected proxy ports).

So I wouldn’t think that these ports, 127.0.0.1:1048, etc. would be an issue unless these are the exceptions and everything else is blocked, I just don’t know.

I don’t use wireless or broadband only dial-up so I can’t be much practical help, I just know that others with wireless aren’t having problems or it would be on the forums.

Edit: Just noticed the pop3 proxy is wrong it is 11110.

I just configured outlook to receive and send email.
Usually i do all my email via web based services, but i can get http mail and imap mail so it appears to be working.

I am at a loss as to anything i might be missing in order to make it go, so to speak. in regards to avast.

If the email is working and if you have included the local ports I mentioned to get it to work, perhaps you need to have 127.0.0.1:12080 which is the localhost port it uses.