latest avast update kills important software files

Hello,

I’m a part of a developer team, which creates invoicing software to people. With the latest avast update, our software stopped everywhere, due to the fact, that it removes one of its .dll file. Is is possible to receive some feedback, what we should modify, in order to fix this problem? I’m happy to upload the file, if it is necessary. All I’m looking for is some guidance, to see, where the problem is.

Thanks for your help!

http://www.avast.com/contact-form.php

Most importantly, a sample of the affected DLL file is needed.

Please find the dll file below. I archived it in to .rar format.

http://speedy.sh/KcsMW/ItemStub7.rar

Why should the people from avast install a download manager in order to get the file?
Just submit it to virus@avast.com in a password protected file.
Mention in the mail the password (ofcourse), a link to this thread and why you believe it is a false positive.

It is unnecessary to download anything, but the file, if you click on the name of the file at the top of the page.

Anyhow, I’ll do as you advised.

Thanks.

Hello,
fixed by stream update.

Milos

Hello Milos,

What does that mean exactly? Shall we recommend to our customers to update the AV?

Thanks for your help!

They dont need to do anything. If they want to restore the file open the interface and go to the maintenance tab and then to virus chest, then right click the file and choose restore. File will be restored at the original place.