Latest Avast

Hi Everyone,
I’m using Avast av since 2008. and this is the first time that I have a problem.
I recently did a fresh installation of Windows 10 but it seems that I can’t run the latest version of Avast on that system.

When I run the installer, I got this error:

2016-11-05 09:02:23Errordldwrap[2552,7364]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://w9120556.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx’. Next try: 9
2016-11-05 09:02:23Infoservers[2552,7364]ChooseServer: selected server ‘Download r3148381 AVAST9 Server’ with current url ‘http://r3148381.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
2016-11-05 09:02:36Errordldwrap[2552,7364]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://r3148381.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx’. Next try: 10
2016-11-05 09:02:36Infoservers[2552,7364]ChooseServer: selected server ‘Download y2049168 AVAST9 Server’ with current url ‘http://y2049168.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
2016-11-05 09:02:38Errorpkgengine[2552,7364]LoadLatestProdAndParts: download product file ‘prod-pgm.vpx’ has failed. Status: 41227 (0x0000A10B) [Downloader system error]

It seems that Avast can’t download some files from the server.
It was working fine on Windows 7. Please advise,
Thanks!

  • Which Avast…? (Free/Pro/IS/Premier)
  • Other security related software installed…?

Hi Asyn,
Avast Free.

Just default Windows defender that I want to replace with Avast free.

Thanks!

  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.