Latest update problem

Avast Free Antivirus / Premium Security
1

I have earlier updated Avast Internet Security to the latest version and on the required reboot got the BSOD within a few minutes.
Initially I did not associate it with the update. I got the usually serious system error message and the laptop (XP) went into disc checking finding no problems. This kept on repeating with no more than a few minutes between intervals of BSOD. I realised that this was occurring almost straight away when I tried to get on to the internet (failed to do so each time).
I then did a restore to a few days ago and the problem has gone. The only changes to the laptop have been the update to the Avast I. S.
Is there a known problem with the latest update and Windows XP?

Thanks
Jim

2

Which version of avast, v8.0 or v2014?
Did you try a clean install or over-the-top?

Clean install…

Download and save (where you can find it) http://files.avast.com/iavs9x/avastclear.exe
Download and save your choice…
Download locations
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Run uninstaller from above. You will be directed to reboot into safe mode, do so.
Reboot.
Install from above. note: If possible clean-up any leftovers using CCleaner before re-installing avast.
Reboot and register. :slight_smile: