41

Updated attachments.

42

That worked :slight_smile:

Avast should install now

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\S-1-5-21-443951736-1583617210-2315430799-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION FF Extension: No Name - C:\Users\Little Wonders\AppData\Roaming\Mozilla\Firefox\Profiles\fanljv6v.default\extensions\_qvxbkbnnuzqukzjj_i@frnhpojlbr_in.com [not found] FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [not found] S3 catchme; \??\C:\ComboFix\catchme.sys [X] 2015-08-14 10:45 - 2015-08-17 11:48 - 00000246 _____ C:\Users\Little Wonders\Desktop\IFEO.reg 2015-08-13 13:58 - 2015-08-17 11:34 - 00000000 ____D C:\Qoobox RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

43

Here is the log. Ill try avast soon.

44

That surely did it. Thank you very much essexboy. I imagine you are a blessing to these forums.

45

That were a bugger to kill, it seems as though the fix needed to be done in the right sequence…

Any further problems before I tidy up ?

46

Nope that’s quite fine. Thanks for your help.

47

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

48

Much thanks. Ill just uninstall java. Can you tell me a little about what you were doing? You were editing scripts to run and remove things? Just curious, I’d like to learn about the process myself…or if you could recommend how to learn to do so.

49

What it was is that we hit a loop where I was trying to remove the malware and it still had something to latch on to
So I had to break the circle, that entailed removing the main bad file from quarantine and deleting it totally. That then allowed me to remove the keys and get Avast up and running

http://www.geekstogo.com/geeku/

50

Excellent. Thanks for the link as well.