Licença Avast Cleanup

Eu possuo a licença do Avast Cleanup e eu tinha um computador onde nele estava instalado o Avast Premier e o Cleanup. Porém eu não tenho mais esse computador ao qual troquei por um notebook. Instalei o avast premier no notebook porém a licença do Cleanup não funciona. Quero saber como eu desativo a licença antiga daquele computador para eu usar o cleanup no meu novo notebook.

Tentei os dois procedimentos e nenhum deles funciona:
https://www.avast.com/pt-br/faq.php?article=AVKB205
https://www.avast.com/pt-br/faq.php?article=AVKB225

Aguardo uma solução para o problema já que a minha licença é válida até 2018.

English > https://forum.avast.com/index.php?board=63.0
non-English > https://forum.avast.com/index.php?board=21.0

Dear Eddy!

I made this:

Remove it from the old system. OK
Install it on the new one. OK
Use your existing license. Not work!

B. Rgds.
Rafael

You need to use the license file, not the activation code.
The activation code can only be used a limited amount of times.

Also make sure the old system is removed from your account and the new one added.

Dear Eddy!

I completely uninstalled the old computer Avast Premier and formatted the old computer, so yes he was totally removed.

On the new computer I installed Avast Premier and used my license file to activate it.

When I walk into SETTINGS → LICENSE in Cleanup by clicking USING THIS LICENSE nothing happens (as you can see in print attached).

As shown in the tutorial https://www.avast.com/pt-br/faq.php?article=AVKB225 I go to step 6 but from step 7 it does not occur to me.

Você está tentando inserir a licença do Avast no produto Avast Cleanup?