Eu possuo a licença do Avast Cleanup e eu tinha um computador onde nele estava instalado o Avast Premier e o Cleanup. Porém eu não tenho mais esse computador ao qual troquei por um notebook. Instalei o avast premier no notebook porém a licença do Cleanup não funciona. Quero saber como eu desativo a licença antiga daquele computador para eu usar o cleanup no meu novo notebook.
Tentei os dois procedimentos e nenhum deles funciona:
https://www.avast.com/pt-br/faq.php?article=AVKB205
https://www.avast.com/pt-br/faq.php?article=AVKB225
Aguardo uma solução para o problema já que a minha licença é válida até 2018.
Eddy
February 25, 2016, 2:46pm
2
Dear Eddy!
I made this:
Remove it from the old system. OK
Install it on the new one. OK
Use your existing license. Not work!
B. Rgds.
Rafael
Eddy
February 25, 2016, 2:56pm
4
You need to use the license file, not the activation code.
The activation code can only be used a limited amount of times.
Also make sure the old system is removed from your account and the new one added.
Dear Eddy!
I completely uninstalled the old computer Avast Premier and formatted the old computer, so yes he was totally removed.
On the new computer I installed Avast Premier and used my license file to activate it.
When I walk into SETTINGS → LICENSE in Cleanup by clicking USING THIS LICENSE nothing happens (as you can see in print attached).
As shown in the tutorial https://www.avast.com/pt-br/faq.php?article=AVKB225 I go to step 6 but from step 7 it does not occur to me.
Você está tentando inserir a licença do Avast no produto Avast Cleanup?