The company I work for bought 2 licences for the PDA version of Avast back in September when we needed to purchase AntiVirus software for the computers. Well the PDA’s have arrived and as I try to install Avast on them the program keeps rejecting the license key. I notice that when I type it in the box the last character will not appear, as if my key is one character to long. Anyone know who I should contact or how to resolve this issue? Any help would be appreciated.
Maybe the better will be sending an email to sales (at) avast (dot) com and explain what’s going wrong.
I am having the same problem with avast! home edition.
I have just received my license key after downloading and installing avast! home. I copied and paste into the license key area as instructed, the resgistration area drops the last character in the sequence and reports “license key invalid”. I tried to manually enter the key but this does not work either. I also re-registered online but received the same key by email which of course does not work either.
Any ideas or suggestions
Rainstorms, please post the first part of the license key (the part before the dash).
Also, see the tutorial: http://www.avast.com/files/tutorials/insert_key.htm
Rainstorms, this problem was already fixed - see this post: http://forum.avast.com/index.php?topic=42560.0
Thanks.
pk, Rainstorms doesn’t have the PDA version but the avast Home version, he has posted in the wrong forum. So that particular topic won’t have any impact.
Edit: He has now posted in the correct forum with a topic on the same lines the reg key is now too big because of the customer number length, http://forum.avast.com/index.php?topic=43187.msg361233#msg361233.