Licence reverting to trial

Avast Business
1

I am having an issue with some of my client installs where the licence keeps reverting to trial.

I am using Avast Small Office console with a mixture of Windows 7 and Windows 10 clients.

The console program version is 1.3.3.112.

In the cases where this has happened I can confirm that the console is successfully licenced and the clients are successfully showing as connected in the console.

I have resolved it by either manually applying the licence to the client or redeploying but on occasion it reverts to trial again.

Has anyone else experienced this kind of issue?

2

We have been having that problem repeatedly. It has become an almost daily occurrence that I have to reapply the license to at least one of our machines.

Would really like to know what is causing this. It seems to be completely random.