licencia con transferencia bancaria no funciona - paymente via bank transfer not

Avast SecureLine VPN Avast SecureLine VPN for Windows
1

Buenos días, ayer pague por la licencia de avast secure line VPN pero el programa no me tomo el pago realizado vía transferencia bancaria. Y en la ayuda de la pagina solo hay un formulario con temas fijos. Igualmente envié el mensaje pero no tuve respuesta de avast.
Me estafaron?

Good morning, yesterday I paid for the license of avast secure line VPN but the program did not take the payment made via bank transfer. And in the help of the page there is only one form with fixed topics. I also sent the message but I had no response from avast.
I have been scammed?

2

Did you buy from Avast directly or from a reseller…?

3

hi thanks for answer!
Directly from avast app

4

I already send an email to support@avast.com with the Proof of purchase from my bank account, with out any answer…

5

→ https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

6

Solved!!
They send me an email today with the payment confirmation.I can now apply the license dorectly from the app.
Thanks to all!

7

You’re welcome.