licencia

Mi Licencia ESTÁ un punto de caducar y de Cuando intento descargar Una Nueva, me mandan El error Siguiente:

[Color = red] Lo sentimos, Pero No Registro de tenemos Nuestra base de Datos en el párrafo la Dirección del Correo electrónico provisto [/ color]

Él probado Con TODAS MIS Cuentas de Correo electrónico y me da TODAS Con El Mismo error.
Mi nombre de Usuario es “Pastor Carlos”
Agradecería que me solucionaran el problema, ya que estoy registrado.

Can you help this guy?
He says that his licence is about to expire and when he tries to load a new one he receives an error saying:
We’re sorry, but we do no have you registered in our data base e-mail.
He’s also saying that he has tried with all his e-mail accountas and he receives the same error and that his user name is Carlos Pastor

He wants help since he’s already registered…rm

Maybe you could send an email to sales (at) avast (dot) com and explain.
Download a new one? Where are you trying to download the license file?