License key disabled for avast4.6 Pro

Avast Free Antivirus / Premium Security
1

I get this message every time i try to update.

The license key for this product is temporarily disabled.
-your system time/date has changed; fix it and enter the license key agan.

I recently installed the 90 day trial version of avast4.6 Professional for my workstation at work just a week ago, and accidentally set the time/date of my computer ahead past the expiration while checking the time/date calendar. I didn’t know until the next day when i booted up the machine.

So i fixed the time/date but the problem is still occuring, how do i fix this?

BTW heres a logfile of the problem.

13.05.2005 13:53:42 general: Started: 13.05.2005, 13:53:42
13.05.2005 13:53:42 general: Running setup_av_pro-299 (665)
13.05.2005 13:53:42 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
13.05.2005 13:53:42 system: Computer WinName: XXX
13.05.2005 13:53:42 system: Windows Net User: XXX\XXXXX XXXXXXXX
13.05.2005 13:53:43 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
13.05.2005 13:53:43 general: DldSrc set to inet
13.05.2005 13:53:43 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
13.05.2005 13:53:43 general: Old version: 299 (665)
13.05.2005 13:53:43 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
13.05.2005 13:53:43 system: Computer DnsName: XXX
13.05.2005 13:53:43 system: Computer Ip Addr: 192.168.123.101
13.05.2005 13:53:43 internet: SYNCER: Type: 1
13.05.2005 13:53:43 internet: SYNCER: Auth: 2
13.05.2005 13:53:43 package: Part prg_av_pro-299 is installed
13.05.2005 13:53:43 package: Part vps-52302 is installed
13.05.2005 13:53:43 package: Part news-42 is installed
13.05.2005 13:53:43 package: Part setup_av_pro-299 is installed
13.05.2005 13:53:43 general: Old version: 299 (665)
13.05.2005 13:53:43 file: SetExistingFilesBitmap: 699->143->143
13.05.2005 13:53:43 general: GUID: 2f150cdc-25b2-407a-8ae3-50b0c1dcbd41
13.05.2005 13:53:43 general: Server definition(s) loaded for ‘main’: 20 (maintenance:0)
13.05.2005 13:53:43 general: SelectCurrent: selected server ‘Download9 AVAST server’ from ‘main’
13.05.2005 13:53:43 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
13.05.2005 13:53:43 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
13.05.2005 13:53:43 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
13.05.2005 13:53:43 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
13.05.2005 13:53:43 general: progress thread start
13.05.2005 13:53:43 general: progress start - 1
13.05.2005 13:53:44 general: progress start - 2
13.05.2005 13:53:45 general: Server definition(s) loaded for ‘main’: 20 (maintenance:0)
13.05.2005 13:53:45 general: SelectCurrent: selected server ‘Download13 AVAST server’ from ‘main’
13.05.2005 13:53:48 general: Invalid value (1)
13.05.2005 13:53:48 general: Invalid licence: 0x2000001D
13.05.2005 13:53:48 general: progress end - 1
13.05.2005 13:53:48 general: Err:The license key for this product is temporarily disabled.

Any Solutions? I have checked the forum but didn’t find anything, although i noticed similar problems with people with the home version, but I can’t re-register with the pro version.

2

It’s an antipiracy feature to avoid the use of the 60day trial period more than once.
I’m sure if you explain this to them (support@avast.com) they should give you some more days for testing 8)

3

You don’t need to register again, if you have set correct system time, just re-enter your current license key into avast and updates will be enabled. This works in version 4.6.665 or later.

4

I tried entering the license key once I fixed the time/date, but no luck, it tells me the key is invalid even though i copy and paste it in. :frowning:

I guess I’ll explain it to support and see what happens