Don’t know if anyone can help…
I paid for Pro-antivirus!5 about six weeks ago and has been working fine. I had to restore my computer to an earlier time, but the recovery was made after I installed avast (although I feel that this wouldn’t affect avast).
Now my avast is telling me that the protection status is unknown and there is a place to insert another license key. I went online and requested a new license key, but it didn’t work, I then e-mailed avast support who have only sent me a license key that doesn’t work. I am stuck. ??? Especially as I live in a rural part of the pacific with no internet and plenty virus!
HELP! :-[
Thanks
Why are you not using as avast6 (6.0.1203) is the latest version ?
You say you bought avast 5 Pro, where did you purchase that ?
I didn’t think that you could buy a license for avast 5 pro since avast 6 was released at the start of this year.
What is the information on your license :
e.g what does the avastUI, Maintenance, Registration say about your license, registration: Current registration/license will expire on; and Date of registration/license, see image example (note mine is avast free not pro).