License renew for AVAST InternetSecurity 8

Avast Free Antivirus / Premium Security
1

Hello Users,

i have bought on 06. may 2013 a new license for my AVAST InternetSecurity 8.

My current license would expire on 17.05.2013, but the new one would expire on 06.05.2014.

So i would lose more than 10 days for it.

But during the popup from AVAST which reminds my for renew my license, it noticed a message, that i would not lose any day when i longer my license before the previous expire.

I have already send a message to AVAST-Support directly for take care about this issue, but i haven’t get an answer from them.
Also i have gtried several times to call by telephone (00420-274-005-777), but there is nobody reachable.

Who knows how to fix this problem, or who can i ask for this for further support?

Thank you !

Firefox012

2

Contact sales[at]avast.com, they’ll fix it for you.

3

Hello Asyn,

thank you for fast reply.

Would you be so kind for telling me the exactly contact? -->sales[at]avast.com ?

Regards
Firefox012

4
  1. You’re welcome.
  2. What do you mean…??
5

Hello Asyn,

becaause the support is only reachable by email, or maybe by telephone too?

Because i have already wrote 2 emails to this email-address (sales@avast.com), but no replies!

Regards
Firefox012

6
  1. Mail only.
  2. Be patient, it may take a few days.
7

Hello Asn,

a wonder is happen! :slight_smile:

I got now (in the last 10 seconds) from AVAST a new license, which combinates the current with the new one and now it works well.
Thank you, if you have in case you have intervened! ;D

Regards
Firefox012

8

A happy coincidence… :wink: