License Status?

Hi… within ‘My Devices’ of my Avast account for my ‘Tablet’ it gives an attention msg saying ‘your license is inactive?’ & the license status showing N/A? Everything seems up to date. Could you pls tell me how I could correct this pls? Also my smartphone doesn’t show up in ‘My Devices’? I have linked it to my Avast account though? Appreciate any help

Thx

Please try to reconnect you device to the account.

Hi tried reconnecting the tablet & it still gives an attention msg saying ‘your license is inactive?’ Also my smartphone still doesn’t show up in ‘My Devices’? either. Both devices seem secure though. Thank you for your reply.

Ok, could you please try it on https://my.avast.com ?

Hi again…clicking on the link you sent from my tablet does show the license as valid, seems to be from my laptop or desk top where it shows an attention msg saying 'your license is inactive?’ Also my smartphone still doesn’t show up in ‘My Devices’?

Thank you

As far as I understand you can see your android device as connected with valid license on my.avast.com, but you can not see the same on your desktop avast installation in “My devices” section, true?

Hi yes checking on my tablet at my. avast.com only.

Thx