Licenses

Queria saber si las licencias son acumulables. tengo una licencia para 70 equipos en un “Small office administration” y necesitaria llevar el numero a 100.
Que deberia hacer?.

I wanted to know if the licenses are cumulative. I have a license for 70 computers in a “Small office administration” and would need to bring the number to 100.
What should I do?.

You have to buy 30 licenses more.

I do understand. But they are cumulative with the other 70?

Hello,

I do not see a license attached to your email address or an Avast for Business Cloud account.

I will have one of our sales experts send you an email as soon as possible.

Thanks.

You must buy 30 more licenses and ask AVAST Software to merge old licenses with new. As a result, you will have a new licenses file with 100 licenses with the same expire date, a weighted average date between the date of 70 current licenses and 30 new licenses.

how do I join licenses from small office administration console?

You have to ask to do it to your reseller.

i dont have a reseller. the last buy of licenses was made via avast website.

Open a support ticket asking the merge: https://support.avast.com/support/tickets/new

Infratech muchas gracias por las resspuestas. pero la verdad que desisti del sistema de tickets de avast. Este mismo inconveniente lo puse en dos tickets. El primero la lleva 3 semanas sin responder y el segundo van dos dias y contando :frowning: . No recibo respuesta. Por eso acudo al foro.

En pocas palabras tengo que enviarle las licencias a Avast para que haga el merge no? Entonces. Que sucede cuando al endpoint protection le subo un archivo nuevo de licencias? lo reemplaza por el mas viejo?

Gracias.


Infratech thank you very much for the answers. but the truth I gave up the avast ticket system. This same problem I put on two tickets. The first takes three weeks unanswered and the second van for two days and counting :(. I do not receive a response. So I go to the forum. In short I have to give licenses to Avast to do the merge does not then. What happens when the endpoint protection I upload a new license file? it is replaced by the oldest ?.

Thank you.