I’ve been struggling with a licensing problem with an install of mine. The client has 1 server and 6 dell PCs. I purhcased 1 server and 6 client licenses but 2 of the PCs have the little key’s next to them. I have uninstalled and re-installed avast on all PCs but the net result is I run out of licenses. After baning my head against the wall for some time, I discovered that two of the PCs are Dual processor machines and avast seems to be assigning them multiple licenses. I thougth Avast was a per seat product not per processor?
That is hardly the case. It’s definitely per machine.
First, check the number of licenses in your license file (use the AMS Maintenance tool → Licenses to find out this number).
And the simple rule is, the number of machines in the Computer Catalog should not exceed this number. If it does, you’ll see the keys next to the computer icons…
I have done this. The license is for 6 clients and 1 server and there are 6 PCs in catalog ( have not deployed the server). But I never get a license on all the PCs.
So, in the license file dialog, the “avast! Network Client” item has Count = 6??
Here is what it says:
avast! SBS Edition - Standard
Type: Release
Count: 6
Valid to: unlimited
Update to: March 18, 2007
avast! Network Client
Type: Release
Type: Release
Count: 1
Valid to: unlimited
Update to: March 18, 2007
What I purchased using the calculator was SBS edition for 6 workstations and 1 server. Is this not what I have?
OK, that makes sense.
What you purchased is “avast SBS Edition” which provides protection for the SB Server only: http://www.avast.com/eng/avast_4_small_business.html
What you probably wanted is “avast SBS Suite”: http://www.avast.com/eng/sbs_suite.html
The difference is that the suite covers the appropriate number of workstations…
It would probably make sense to contact our sales team (sales@avast.com) - hopefully they’ll help you solve the situation.
Thanks,
Vlk
Oh, that makes sense. I will contact them. Looks like I screwed up when I ordered.