Locate doesn't work if using another google account on the device

I’m setting this up on my kids tablets, the idea being that I would be able to find all the devices using my google account. It works fine if I’m using my google account on the tablet, but if I switch to one of their accounts on the tablet then the locate command stops working.

Is there a way to set this up to work when another user is logged onto the device?

Could you please describe more the issue? We have experienced some troubles with location and lock on multi users environment.

I installed and configured mobile security using my google ID, and setup an avast account linked to that same ID. If I’m logged into tablet as myself, then locate works fine, if however I switch to the kids google ID in the play store, then locate no longer works, I’m guessing as you’re trying to connect to my google account, and as I’m no longer logged in, it doesn’t work.

which android version do you use? are you talking about android 4.2’s multi user system?