Thanks for the info.

I have tried several times to configure the System Recovery and Settings for both the Kernel memory dump and minidump, yet no file is ever create. I do have a minidump directory that is empty, even when configured to view hidden and system files.

Went to the microsoft support site mentioned but am a bit lost. It refers to getting the memory error during a when installing or upgrading Vista. I did rename all oem*.inf drivers to oem*.old as it suggested, but still got blue screen when trying normal startup.

Whe I was in Msinfo32 I did see several drivers under system drivers that are listed as critical yet are stopped and disabled. I have a feeling this is not helpful, but here are names of those drivers:

aliide
cmdide
isapnp
nvstor
pciide
spldr
viadide

There were also quite a few items under Signed Drivers that indicate NOT AVAILABLE for everything except device name, device class and device ID. All of these are Class LEGACYDRIVER except the following: Device ID HTREE\ROOT\0 showed NOT AVAILABLE for everything, other than ID. Device Name KEYBOARD_FILTER_01 shows NOT AVAILABLE for all but Device Name and ID.

Just saw recent posts. Computer is HP laptop Pavillon dv6701us