A raiz de tu mensaje comprobe mi Avast Premium y tenía 11Gb en log. Reinicie el ordenador - Hice un copia de seguridad y le dí a reparar como decía DavidR y actualizar. Ha desaparecido la carpeta log y los 11Gb.
Supongo que ya lo has intentando desde el arranque y no te ayuda mi comentario, pero gracias porque tú si me has ayudado.
Hola Pumu!
NO, no hice lo que tu hiciste, pero encontré una solución “a fuerza bruta”, je!
Borré todo el directorio log y algunos files no se borraron, pero el log se redujo a 1.5 GB , lo cual es más “razonable”
Así que SI me ayudaste, por que si veo que vuelve a crecer desmesuradamente, haré lo que tu hiciste!
Muchas gracias por tus comentarios!!!
You’re welcome - however 1.5GB is still massive compared to what is normal for others who have contributed to the topic.
Mine is measured in MB see
https://community.avast.com/t/log-files-taking-up-a-lot-of-space/850557/2
Whilst it is isn’t something that I would ordinarily recommend you could temporarily disable the Avast Self Defence and only target the individual very large .mdmp files. Deleting the whole folder could result in avast not working at all leaving you much worse of than you are now.
First of all, thank you very much DavidR for your help!
As seen in the comments, it is very common for Avast to create these giant files in the log!
But as I already told you, I have deleted the files that the operating system and Avast let me delete, and as you can see in the screenshot that I already sent you, I managed to reduce the log from 16.7 GB to 1.2 GB!!!
So I appreciate everyone’s help and I have decided to leave everything as it is!
Finally, I check the log directory daily and it has not grown, it always stays the same!
Thank you so much!
Claudio
You’re welcome.
I don’t think it is common for the logs to get that large the .mdmp files are created after a problem with avast.
Essentially it is recreating everything if you chose to sent the logs to Avast for investigation of the problem.
However, I still feel by deleting everything not just the .mdmp files could result in Avast not working. Which is why in the forums, I err on the side of safety when offering advice to others. Possibly resulting in the need to do a clean uninstal (Avast Clear) and reinstall. Fortunately this didn’t happen in your case for which I’m happy.
Looking at this topic, I’m happy that my LOG folder is the size shown in the image below.
From what I was reading I came to the conclusion that it could be a bug, I could be wrong.
More than a system reboot could solve it.
I’m not sure it is a bug - if the reason for this massive size is because of the number of very large .mdmp files generated as a result an Avast problem.
I suspect if it were a bug then a lot more people would be seeing/experiencing it.
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If Avast is the problem with these large files, do you agree with me that Avast should have the ability to self-adjust, without requiring the most inexperienced user with no knowledge to know how to do anything to solve the problem.
I think Avast has some mechanism that automatically corrects itself and deletes these logs, to avoid problems.
If so, can you tell me the name of where it is?
I don’t see anywhere to do this within the UI Settings, certainly not one that I would have expected to stop these massive .mdmp.
This would account for why they are still created with the Avast “Enable debug logging” OFF.
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So I think if he had enabled it and restarted the computer it could have reduced the size of the log folder?
It may remove what are considered old and outdated files on a system restart.
But as in my last reply, Windows can create these .mdmp files, so I don’t know if they would be removed on a restart. That said I can’t recollect ever having any .mdmp files in the Avast Logs folder.
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Just been asked to resolve someone’s issue with their laptop storage being full and by using Treesize discovered that Avast Free’s log folder was taking up 834Gb of his 1Tb drive.
I’ve deleted the log file and will be recommending that he switches to something better!
Is that the record ?
Same issue. In the folder C:\ProgramData\Avast Software\Avast\log\, there are many .mdmp and .dmp files. Manually deleting them helps, but Avast should handle this automatically, especially since these files are not stored in the system TEMP folder—where system tools would normally take care of them.
