All of a sudden, when I try to open a New Private Window, the browser closes. I can reopen it and restore my previous pages, but I can’t open a New Private Window. Suggestions?
Hi @jojojm,
could you please provide us your diagnostic information that can be found by accessing secure://settings/diagnosticInfo ?
Thank you.
Sandu
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\jojoj\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v22H2 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=24.11.9615
urlscanner_version=Builtin urlscanner
mimic_version=v0.1.31-4579cc6
host_prefix=
browser_version=130.0.27176.93 (Official Build (64-bit))
cgid=312
cid=3171
uid=741f669a8ec247e4a07a63eabf2209e0
Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: {searchTerms} at DuckDuckGo
Omaha version: 1.8.1579.3
Subscription Information:
Subscription id:
Issue date:
Expiration date:
License period:
Status: Free
Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.1.0.330
gjcfnponmdkenfdibginkmlmediekpnm : Messaging : 1.31.0.1086
hglfhehnlngcghjibkocbphocccdoipk : Side Panel : 1.3.397
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.27.367
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.4.0.104
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.21
onochehmbbbmkaffnheflmfpfjgppblm : Privacy Guard : 5.0.555
pbnlklembegknchclakjohhpdccfllbe : Coupons : 7.21.0
Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Anti-Fingerprinting : 2.6.240
mjcjbfohnabnpeahjjdeiimbinifjmad : AI Chat : 0.0.136
pnhojlpkdnfhikpofiijpojgpejkdgpj : Browser Phishing Protection : 1.0.5.644