Hi
I needed a new licence key so asked for it and everything went fine, but short after they was a 'GIM" error if I remember well and avast had to shut down. Then I noticed that the permanent protection logo at the bottom right was missing. I relaunched avast by the all programs menu and was able to scan my PC. But the permanent protection logo never came back. I’m still able to change the level of the permanent protection but without the logo I wonder if it works.
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?