So sadly have to say had to uninstall AVAST Premium security due to the weird problem mentioned in the topic name. Yeh so after newest avast updates my files from shared locations (NAS on the same network) started opening extremely slow Microsoft word documents in protected mode, it could take up to 1min to load the file. Once uninstalled Avast documents are opened quick as expected. So the thing that I work a lot with documents on shared locations, this Avast caused problem is too much for me to handle. Avast is letting me down the second time within the last couple of years. The first time was broadband speed issues.
Overall product is great offering lots of tools, good protection, but always from time to time gives you a headache as well.
If you want/need help, provide details…
what details would you like? PC hardware? Network capabilities? Avast version?
- Which version/build of Avast Premium…?
- OS…? (32/64 Bit…? - which SP/Build…?)
- Other security related software installed…?
- Which AV(s) did you use before Avast…?
Than you for reporting, such a delay is really strange and definitely not expected. Will you be please willing to give one more try and reproduce it with performance logging:
https://forum.avast.com/index.php?topic=237567.0
It would really helps us a lot, what is happening on the machine. Thank you.
It was AVAST Premium I can assume it was the newest version as had the lastest updates.
Windows 10 20H2 OS build: 19042.662
No other security product was installed
used only AVAST for all time with gaps using just Microsoft Windows Security Center.