ty for fixing my computer with a snap.feed.do problem.
Now another of my computers has a problem.
When I logged onto the computer with my account, a scanning program that I’d never seen before popped up and started “finding” lots of problems and asking my to pay to buy it.
I couldn’t stop the program.
I couldn’t open task manager.
So I powered off the computer and logged on as Administrator.
I’ve tried to follow the steps from your instruction thread https://forum.avast.com/index.php?topic=53253.0
I am stopped at the first step.
I am getting a message saying that “adwcleaner.exe is unsafe to download and was blocked by SmartScreen Filter”.
From what I can tell “smartscreen filter” looks like a Microsoft package?
I should I try to by-pass the Smartscreen Filter blocking?
Probably a false positive. Did you try to download from here?: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
While in Internet Explorer 9 click the Tools button (Gear icon at the top right)
Select Safety then click Turn Off SmartScreen Filter
In the Microsoft SmartScreen Filter dialog box, select Turn off SmartScreen Filter
Click OK
Now you should be able to download AdwCleaner.
Right-click AdwCleaner.exe and select Run as administrator to run it.
Click Search.
A log will automatically open after the scan has finished.
Close the adwCleaner window, click OK to the prompt.
Post the contents of that log in your next reply.
Note: You can also find the log at C:\AdwCleaner[R1].txt
:OTL
IE - HKU\S-1-5-21-1644491937-1035525444-682003330-500\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = 192.168.0.10:8080
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
[2012/10/16 08:09:12 | 000,000,000 | ---D | C] -- C:\ProgramData\A03F04165F547EDD00E3A03E2157FDBA
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.