Lost Acount Credit

system · 2017-07-04T06:33:42.000Z

I uninstalled and reinstalled my Avast Internet Security. Last July I paid for service for three years.

Today my program is not accepting the AVAST License and tells me I am on a trial bais of 30 days.

Of the three years prepaid, I have only used up one year… What’s going on? Thanks…jack

Eddy · 2017-07-04T07:06:50.000Z

Did you downloaded the license file through your account ?
How exactly did you uninstalled avast ?

system · 2017-07-04T08:00:22.000Z

The license I have came with my three year usbscription last July. I am not complaing, but my vision impairment is making lots difficult.

I saw several options included when I reinstalled, vpn, cleanup, passwords, so I reinstalled unchecking them, oh, also SafeZone.

It is almost a given that I have messed it up, so please, if you know the solution, let me know. God bless you…jack

Oh email me if you like. Also, it would help onthe coded letters for sending if in the audio the person says caps or small letters. I did figure it out after some confusion on my part.

Eddy · 2017-07-04T08:06:05.000Z

The captcha is there only the first three posts.
One more post and you will not be bothered with it anymore.

Access your account > https://my.avast.com and download the license file from there.
After downloading, double click on it and it should register your avast version.

system · 2017-07-04T10:41:45.000Z

That was so easy…thank you very much…jack :o

Eddy · 2017-07-04T10:45:45.000Z

You’re welcome.

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