Lost all client

system · 2015-09-04T06:53:02.000Z

I got server error message. After relogin I lost my all cliens in cloud.
All clients says avast stopped and returned to free mode.

How can I restore them.?

system · 2015-09-04T13:02:19.000Z

Hi,

Can you PM me the email and company name that was on the account? IF the email is the one you use on the forum, I can see that one. The account for that email is showing the name “Test”
I want to take a look if the company name was different to see if I can pull something up that way.

Thanks!

Jeff

system · 2015-09-04T13:26:34.000Z

HI,

Using the email on the support ticket you submitted, Im showing 37 devices on the account. It appears to be a free account and you should be able to hit the “try premimum” button and enter the payment info to get the devices back on the paid version.

Let me know if you still have issues.

Thanks!

Jeff

system · 2015-09-04T21:52:39.000Z

I as well got a server error and can not connect to the management portal on Avast Business? Something going on?

system · 2015-09-04T21:55:48.000Z

Back up now! Whew… I was having flash backs to Panda… Loving Avast Business.

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