Lost internet connection after Avast update & malware virus quarantine thursday 

system · 2015-03-24T07:10:56.000Z

On Wed night the above occured, then between 9am & 10am the next day, the internet connection was lost / disappeared.

Could the virus, which the Avast dashboard can not display on the dell win8pro 64bit 16gb ram notebook, have caused a delayed stoppage of internet access? (IP configuration reset passes all tests except the PING STATUS test)
Could Avast have shut down internet access to our wifi router for this notebook? I’m using my wifes notebook to type this. We have 3 other devices continuing to work properly with our wifi (this notebook, Epson printer, Kindle HD8.9 tablet).

Thank you
jaykay

Asyn · 2015-03-24T07:13:12.000Z

Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4.0

mchain · 2015-03-24T07:21:30.000Z

Asyn post:2:

Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4.0

Logs to attach are here: https://forum.avast.com/index.php?topic=53253.0 Use Asyn’s link above to start your topic in the correct forum he provided for you. Run the first three programs listed in the second link provided and attach those logs in your new Virus and Worms forum.

system · 2015-03-24T07:25:23.000Z

thank you … under way now.

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