Hello…
I am New Here…
I lost my phone 2 days ago, and i had Avast anti theft enabled…
Avast sent me massages to my email that my sim card changed…
bad news is avast sent me a new number of the thief, but thats not a new number, thats my Old number, so i cant contact or control my phone…
I got information about the New IMSI, Cell ID, and carrier from my avst account …, but thats useless, i dont know to use this information…
is it passible to find out the new phone number??
What should i do?
btw, sorry for my bad English…
Hi lamhot
within the mail you received there is a link “Show device in avast! Account portal” , so you can at least locate where your phone was when sim card changed, no ?
Did you set the option “Force Data Connection ON: Yes” ?
Hi Philavast, Thank you for Reply
Yes, i can locate where my phone was when sim card changed, but it’s to late, when i arrived in that location, i didn’t hear my phone siren, and i didn’t know the thief’s Face, so i Cant accuse the person around there…
Yes, my Force Data Connection ON
for better information this is my account copy…
Trusted SIM card: No
Locked: Yes
Siren Active: Yes
Forward Calls: No
Forward SMS: No
Automatically enable GPS: No
Deny Program Manager Access: No
Lock Phone Settings: No
Prevent USB Debugging: Yes
Force Data Connection ON: Yes
Thorough Wipe: No
Lock Phone: Yes
Low Battery Notification: No
Only Allow Friend Commands: Yes
Cell ID: 7586703
Country Code: ID
Location Area Code: 1115
Language: English
Please some one help me =(
As Siren was active I guess the phone is now power off ! I hope for you a new ROM has not been flashed …
Did you go to the police ? the IMSI should permit to identify the owner …