macOS Sierra - Detected VBS:Malware-gen [Need Help]

system · 2017-02-22T05:39:11.000Z

Having same problem as well. Anyone have any info to share

system · 2017-02-22T05:44:10.000Z

I am also having the same problem on El Capitan. I did a full scan and it “detected” viruses in everything from .gif files in excel to iphone apps, 423 total. Hoping the next update fixes this.

system · 2017-02-22T06:18:32.000Z

My web shield is continuously popping up… extremely annoying!!!

INFECTION BLOCKED!

VBS: Malware-gen

URL: https://clients1.google.com/tbproxy/af/query?client=Google%20Chrome

File: {gzip}

system · 2017-02-22T06:20:23.000Z

I too am seeing numerous VBS:Malware-gen reports on two Macs running Sierra (OS 10.12.3). I aborted the scans and shut down for the night. I am looking forward to a revision/update to Avast in the morning to correct these apparent false positives. . . unless this is “for real” then I will consider other reactions. :-[

Asyn · 2017-02-22T06:27:32.000Z

→ https://forum.avast.com/index.php?topic=197572.0

allenergy11 · 2017-02-22T06:53:58.000Z

How do I get all these files RESTORED to their original location from the Virus Chest? The scan put tons of files in the Chest after finding the VBS: Malware Gen which is a false postiive Avast glitch!

Please give clear instructions. Thank you so much!

system · 2017-02-22T08:34:20.000Z

Me too. Sierra 10.12.3. I did several more scans after the first terrifying one that identified about 90 infected files; I haven’t deleted anything, only put them in the chest, but it started out with about 90 and decreased to 9 files each of the last 2 times. A Malwarebytes scan in the middle of all that turned up nothing. I just now got an Avast update, am running another scan, and so far it’s not flagging anything.

But what now? What do I need to do with all the files that got moved into the Virus Chest?

Eddy · 2017-02-22T08:38:12.000Z

https://forum.avast.com/index.php?topic=197620.msg1371153#msg1371153

To restore the files :

Make sure you have the latest VPS update (with the fix)
Place the files back from the chest

system · 2017-02-22T08:45:29.000Z

How do i get the latest VPS? I tried updating virus definitions through avast and it didn’t work?

So just open the chest and restore everything that was put in there today? Doesn’t it automatically delete things it can’t move?

Thanks for the help.

Eddy · 2017-02-22T08:51:41.000Z

How do i get the latest VPS?

Wait till avast has released the new VPS version then simply update it.

So just open the chest and restore everything that was put in there today?

Only those things that are detected as VBS:Mal-gen need to be restored. If things are deleted because they (for whatever reason) couldn't be placed in the chest, install the application again (or if it has that option, perform a repair of the application)

If data (documents and such) are deleted, either restore them from the chest or retrieve them through recent backup.

system · 2017-02-22T08:55:46.000Z

When restoring items from chest I received this error.

The file already exists.

Should I overwrite, skip, overwrite all, skip all, cancel?

system · 2017-02-22T08:58:56.000Z

Like others I’m waiting for instructions on how to restore files in the Virus Chest.

Eddy · 2017-02-22T09:00:39.000Z

https://www.avast.com/faq.php?article=AVKB21

system · 2017-02-22T09:05:43.000Z

After you restore items from the virus chest do they continue to show up in there?

I tried to restore all 3k-ish files and used overwrite all, windows 10 asked me if i wanted to let avast makes changes to my system, i said yes.

All files are still showing as being in virus chest.

Nihojep · 2017-02-22T11:43:49.000Z

I deleted about 500 files or so… Like I actually pressed delete, not virus chest. I was just scared about what the hell might have happened, so I wanted it all gone… But it seems like it was 500 perfectly good files now? And maybe crucial files for programs?

Any solution advice to getting these files back?

Eddy · 2017-02-22T11:49:30.000Z

If everything is working as it should, not action is needed.

If you get something like e.g :

file is missing
application that is giving a errror

restore the file(s) from the virus chest.

If that is not possible for whatever reason, some options are (not limited to) :

install the application again
place a backup of the files back
run sfc

Mac · 2017-02-22T12:24:48.000Z

nhjepsen90 post:19:

I deleted about 500 files or so… Like I actually pressed delete, not virus chest. I was just scared about what the hell might have happened, so I wanted it all gone… But it seems like it was 500 perfectly good files now? And maybe crucial files for programs?

Any solution advice to getting these files back?

You can run some recovery tool if needed, but likely easier to reinstall the applications that give an error on startup of missing files

Nihojep · 2017-02-22T12:56:44.000Z

.: Mac :. post:21:

nhjepsen90 post:19:

I deleted about 500 files or so… Like I actually pressed delete, not virus chest. I was just scared about what the hell might have happened, so I wanted it all gone… But it seems like it was 500 perfectly good files now? And maybe crucial files for programs?

Any solution advice to getting these files back?

You can run some recovery tool if needed, but likely easier to reinstall the applications that give an error on startup of missing files

Do you have suggestions for a good Data Recovery Tool?

lukas.hasik · 2017-02-22T15:05:35.000Z

Eddy post:17:

https://www.avast.com/faq.php?article=AVKB21

Eddy, this is “recovery” for Windows products.

For Mac AV it looks like at attached image.

system · 2017-02-22T16:38:33.000Z

Can I safely delete those files which can’t be removed from the chest because attempting to do so results in an error message ending in “file exists?” The descriptions of all these files either begin with “System” or “Spotlight.”

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