Since the update to 4.5, I can’t download mail. I’ve changed my mial settings from the precious 127.0.0.1 to the correct pop server but no mail comes through. My mail client (Mozilla Thunderbird) informs me I’m connected but nothing happens. The Ashmaisv.exe process runs and the icon for it comes up, my cpu goes to 100% usage and even when I shut down th mail client, ashmaisv.exe keeps running and taking up memory.
I have to either use task manager and end process or terminate the mail scanner provider to get it to stop as it doesn’t timeout.
Just to add, when I hover the mouse over the Ashmaisv icon in the toolbar, rather than giving a pop address it gives a recurring IP address. Oh and in the above message that should have said previous 127.0.0.1, not ‘precious’, oops.
What version of Windows are you running ? More info would be greatly appreciated 'cause if you’re still running Windows 98 or 98SE, 127.0.0.1 shouldn’t be changed…
I have to go to work now, I’ll check back on the replies later. Thanks for the prompt responses and I hope the problem can be resolved as I’ve been really impressed with Avast so far.
please add the following line to file Avast4\DATA\avast4.ini under [MailScanner]:
Log=20
Then let the problem occur again and after you terminate the mail scanner, send me the log file Avast4\DATA\log\aswMaiSv.log by email.
Thank you.
I experience the same problems with Pegasus 4.21c only smal mails come through (smaller than 10kb) if they are larger it shows connected to ip xxx but nothing happens. I tried 127.0.01 as well as normal configuration with pop.provider.com but the same error as you mention occurs. Any suggestions? See also my Pegasus Mail thread
OK I’ll try, but the file is almost 1mb in size! The majority of which is massive swathes of --XXX Sleep, repeated. We’ll see whether it lets me snd mail as well.
I switched off the Mail scanner and was able to send the mail as requested. With it switched on the problems simply persist.
I note that the mail wizard still thinks that the way to get avast to scan your mail is to change your server settings to 127.0.0.1. Couldn’t it be set to do it one way for non-XP/Win2000 OS’s and if you have XP or 2000 it sets the mail scanner to transparent. As it stands it doesn’t look like it does that.
I am also having a problem since the update just prior to 4.5.523. I was hoping the 4.5.523 update fixed the it.
I am running Mozilla Thunderbird on Windows 2000. When the email client tries to contact the mail server I get the message “Could not connect to server 127.0.0.1; the connection was refused”.
Hope this helps solve the problem as I really need to get my email.
OK guys, have you ever tried to change server names from 127.0.0.1 to their original names given to you by your ISP ? Try that and see what happens…
I’m running Windows XP Professional SP2 (all updates) and it worked without any problems. My mail protection wizard has disappeared from Start/avast menu, and all server names are back to normal…
That seems to have solved the problem. I do miss the system tray icon popping up to indicate email was being scanned. It made me feel better to see something happening.
If I disable avant mailscanner everything works fine after reinitalizing it it hangs up again larger mail downloads. I experiment with the avast.ini in the data folder seems this is the key. There are some changes within which sometimes lead to peer error when changing to 127.0.01 I think a solution would be to have that ini and especially the settings under mailscanner before the update to 4.5 so can you publish a old setting table of this ini (perhaps of version 4.1 or 4.4?
Let me explain why the POP & SMTP servers are listed as 127.0.0.1. My primary email account is with MSN which does not support using “normal” email clients. Therefore, 127.0.0.1 routes the traffic to an application called Hotmail Popper which actually contacts the MSN server to retrieve and send email. Before installing 4.5.518 and 4.5.523 the IP address had been set to 127.0.0.2.
Is this something you have changed manually? (I guess so)
BTW 127.0.0.2 has no meaning. 127.0.0.1 is the loopback address (the address of the machine itself - i.e. so-called “localhost”) which can indeed lead to Hotmail Popper if it’s running on the same machine.
Yes, I had to configure everthing manually when I started using Hotmail Popper. I left avast set to 127.0.0.1 and configured Hotmail Popper to use 127.0.0.2.
'cause if you’re still running Windows 98 or 98SE, 127.0.0.1 shouldn’t be changed…