Mail Protection Wizard ?

Avast Free Antivirus / Premium Security
1

In Mail Protection Wizard I checked box:“Automatically protect all accounts that I create in the future” , but this doesn’t work.
For every new account I have to start the Mail Protection Wizard.
Mistake me something.
Thanks.

2

Hi justnet,

Please Help us to Help you - User’s FAQ - we need more information to be able to help fully. A visit to the - thread will give you a lot of useful advice and an idea of the information needed to Help you fully.

If you haven’t already done so read the Mail Protection section in the avast help file - Start - Programs - Avast - Help.

Once you have read this if you still have not resolved the problem, get back to us with the information we need to be able to Help You.

HTH David

3

They agree.
I have read all the Helps and User’s FAQ but I have not found the solution.
I use Outlook Expres 6 /Win2000 prof SP4 and another PC with Windows XP SP1. Avast Home Edition.
Problem is the same on the whole two PC.
For every new account I have to start the Mail Protection Wizard again to activate the protection.
It is not a big problem because I don’t insert every day the new account, but I wanted to know where I am wrong. ???
Some idea ?
Thanks.

4

Did you close your email program before running the MPW? ???

5

Yes, of course.

6

Try booting :-\

7

I have tried, it’s same . ??? ???

8

Have you tried removing Mail Protection from all accounts, reboot and run the Mail Protection Wizard again and set it up again.

It might be that your initial settings (didn’t cover all new accounts) and that is being remembered in an ini file (?). So perhaps removing protection, rebooting and restoring protection might jog something.

David

9

Justnet, which email client (program) do you use?
Are you logging off from the Identities (OE) or Users (Pegasus), for instance?

10

Outlook Express 6

Are you logging off from the Identities (OE) , for instance?
Not.
11

The “automatic” feature is based on fixed time intervals. I think it runs every 20 or 30 minutes to check new accounts.

I.e., new accounts will not be covered immediately after they’re created (but rather after about half an hour - max)

Hope this helps,
Vlk

12

Ok, now I have understood.
Thanks

13

I have made all the tests but from me it doesn’t work yet. ???
I have waited for two hours, one day,… but nothing: the protection of the new account is not activated in automatic.
Tried with two computers, Win2000prof SP4 and WinXP SP1, always with Outlook Express 6.
From you it works, is it activated later how long?
Thanks.
P.S. For me the matter is important because my site proposes your product as affiliated.

14

Like Justnet asked me, I’m testing on Windows XP SP1+ and Outlook Express 6 :wink:

15

Definetively not working :frowning:
New accounts were not detected into OE 6 even waiting more than 12 hours.
Receive and send email does not help in anyway.
Vlk, can you review this feature? Thanks. 8)

16

Technical, thanks you for the effected test.
I would like that the programers of Avast individualize the problem and they correct it.
Thanks.

17

Me too 8)

18

I’m using incrediMail with YahooPOPs but when I finished running MPW,it says port 25 and port 110 is used.

19

Vlk, are there the novelties on this problem?
Thanks.

20

You excuse, but I don’t understand ? ???
A problem, above described, verified from at least three consumers (me included) and 415 views, doesn’t it deserve at least an answer from Alwil team… Vlk, Igor…? :-
Thank you.